[Resolved]  Akbar Travels — Flydubai flight cancellation and fund return

Address:Kannur, Kerala, 670593
Website:flydubai.com

Dear Sir/Madam,
I am Mr. Ramesan Pullanhiyodan. I booked flight ticket from Doha to Muscat on 29th December 2016 and return on 1st January 2017. The onward journey was very late and instead of reaching in Muscat at 4 am, I could reach there only by 11.45 am. I had an interview over there at 10.30 am. I couldn't attend the interview and it was a mere waste journey. It can be considered as my bad luck.
On 1st January, when I reached the airport at 3.30 pm to catch my return flight, Fludubai operating section informed me that all the flights had been cancelled. I had to reach Doha before 11 pm yesterday and there was no other way I took a ticket in Oman Airways by paying QR. 1100 that is Rs. 21000/-
So what type of service you are providing through your travels?
How will you refund my flight charge?
Who will take the responsibility of my heavy lose of money and time?
My booking Ref. No: AT[protected]
Airline Ref. Onward: P2WXAD
Airlines Ref. Return: [protected]@WXAD
CRS REF: P2WXAD
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May 11, 2017
Complaint marked as Resolved 
Akbar Travels customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2017
Akbar Travels Customer Care's response
Please note for AT[protected] as per airline full refund is processed for cancelled sector.

We have already prcessed refund of INR 5267.00 INR on Jan 16, 2017 to the original form of payment.

Regrds,

Customer Support Team
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