[Resolved]  Akbar Travels — rude behaviour from reservation executive

Address:	Thiruvananthapuram, Kerala
Website:	akbaronline booking Company pvt limited

I am a frequent flyer to iraq on job purpose and recently purchased a ticket from your thiruvananthapuram - vellayambalam, akbaronline booking company pvt limited. I am in need of a new ticket for the next rotation and i am in touch with the reservation representatives. I had to call them and talk to them to make it finalized and i am extremely disappointed with the behavior of the booking staff. I would recommend the management should send your staff for hospitality / service sector training so that they understand how to talk with their customers when they work in a service sector.

I had a very bad response and behavior from the following person "rohini r s" - rohini rs. She disconnected the line talking in a rude way. I happened to know that there are others as well who talk to the customers in the similar way who dont know the value of service sector. However, i will never ever go for service from akbar travels - thank you