Akosha.com — I got cheated by a fraud mobile company advertisement in newspaper.

Address:

Jaipur, Rajasthan, 302019

I request to the Akosha team for help in refund my hard earn money. The whole matter escalting below:
Two weeks ago I ordered rokea mobile on 5 September 2018 according to the advertisement it has best offer on Rajsthan Patrika newspaper on 5 September and i called [protected] and reserve this phone and i paid amount of Rs. 2855 Through CASH ON DELVERY (that I keep the receipt) And when I finally received it’s not working since delivered no functionality of touch screen even bettry discharge very shortly.
When I called customer care helpline to lodge the complaint and it took me several time to get through. Also when I connected it took more 20 minutes o[censored]seless and insensible conversation for return this handset.
I hope this letter will be helpful for many others viewers.
I look forward to a resolution for this matter.
Please find the details of the mobile handset.
Handset Name :- Rokea
Cash Memo -B-57262
Purchase Date :[protected]
Payment Mode :- COD
P.Code :- 802
Amount of this Handset :- 2, 848 rupees

Regards
Ajay