Akosha.com — receiving tikona bills after cancellation

Address:	Pune, Maharashtra, 411033
Website:	Tikona Broadband

We have been using tikona service for more than 3 years and when we wanted to stop the service they are continued to charge us for more than 5 months after cancellation request.

They have filed case against us for non payments. Which we were not aware of and which we did not use at all. They kept harassing us with legal threats.

Tikona user id: [protected] (D303, saptarshi residency walhekarwadi road chinchwad)
Cancellation request-oct-2017

I called tikona customer care and asked them to stop the service but they continued to generate bill and looks like our request was not logged and nothing has been informed to us.

Currently, i am located at overseas and cant be reached at my registered phone number. My wife can be reached at [protected] after 19march18.

In feb'18 i received a call from nidhi sharma saying that she is adv and tikona is filing a case agaist us for non payment and asked us to pay 2001rs to stop and cancellation etc.

I made the payment of 2001rs (Though service was not used and informed cust care to stop the service)

And after all these bills genearted again for mar-2018 and to stop it they are again asking us for the payment of 744.22

We are really frustrated and tired of asking them to stop the service and end up paying money which we are not entitled to.

Requesting to refund the money 2001rs which we have paid and stopping the service completely.

Details of payment rs.2001 as directed by legal representative nidhi sharma (Nidhi sharma)

Amount: 2001.00
Service id: [protected]
Gateway id: [protected]
Transaction id: [protected]tpc[protected]
Result: success