Akshaya Centre — address change in aadhar

Today i had bad experience from akshaya pothanicad centre. I went to the centre with my wife, to change the aadhar card address of my wife. Instead of marriage certificate, she has no other id's that can prove the current address. But they refused to accept the marriage certificate. The have given me format to be filled by a guested officer. When we approach to an officer, the person told us that the marriage certificate and aadhar copy of husband is enough to change the address. For a clarification, we have approached another akshaya centre (Valakom), they told us the same as the officer said. Unfortunately their device have some complaint.

These kind of attitude from these employees are unjustifiable