The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I received a notification from MSN that I won 250, 000 pounds and that I should contact uk scarlet courier Ltd., to arrange for the won amount to be transferred to me. I was suspicious but preferred to continue the play. I wrote to scarlet courier and they replied with full confidence what I should do giving me three choices to the amount to be remitted. They claim they would send a cheque with ertificates etc. by courier. The choice was...
