Alcatel Lucent — unwanted intrusive apps

Alcatel Lucent — unwanted intrusive apps

T Tom Smiles

Last year i had problems with two apps Mostly joy onetouch launcher, the app has constantly attempted to hi-jack my mobile.. The app appeared on my wife's mobile as soon as it appeared the speed went from fast to very slow, the joy app came with 2 dodgey tool bars... I'm housebound my phone is my contact to the outside world and contact for my family (Most live on the other side of england) this app may be fine if it would ditch. The added toolbar's were removed Secondly the radio app which i have disabled (I thought i had) seems to be using data??? It would be grateful if you could help please Smilzeee Was this information helpful? No (0) Yes (0)
Alcatel Lucent customer support has been notified about the posted complaint.
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Comments

nkverma_87

from Bhubaneshwar, Odisha

I bought alcatel tablet in which touch issue arose after 20 days of purchase. I provided it to service centre on 20th July and now it has already been around 1 month but not getting update. I have also dropped mail to company many times but no response is coming.

Venkata Ramana Rao Mandala

from Powai, Maharashtra

I have ordered a mobile vide order no 60906483.The mobile suddenly switched off and not getting started and I am unable charge the same .The model name is Alcatel Big screen 4G android worth Rs 3999/-

Venkata Ramana Rao Mandala's reply, Apr 2, 2020

Phone suddenly switched off and not getting started .I am unable to even charge the phone.