| Address: | Thane, Maharashtra, 400604 | | Website: | Aldo shoes |
Hi,
I visited aldo, viviana mall outlet, thane today regarding reparing of a damaged footwear bought from the same outlet. At the time of purchase i was been told that i have lifetime free warranty on stiching and pasting. If damaged for any other reason it will be repairable but chargable. I had bought my footwear few months back and now they are saying they cant repair it. The store manager anu told me that i need not argue as there is no point having the conversation. I was zapped that a big brand like yours gives such training on grievances handling.
I also wish i get a explanation on such poor quality which gets damaged within a year and ofcourse is expensive.
Would appreciate a solution soon. Was this information helpful? | 
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