Ali Express — customer services allow the retailers to dictate whether they refund you

 
2 Reviews
China, United Kingdom
 Phil Lavender on Jul 26, 2019
If you ever have to dispute a transaction then brace yourself for a very long delay & to be honest it's like trying to pull teeth from a very angry ferocious lion! It seems to me that the retailers themselves dictate the rules; how long it takes, whether they refund you & if they do, then u may only get partial refund on a single item rather than the entire order. Customer svs are about as useful as a chocolate teapot letting the retailers rule the roost! Keep away until paypal is accepted 😤🤬!

Complaint Status


[Jul 26, 2019] Ali Express customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My parsal is arrived at 07/08/2019 Delhi international mail center and hold the parsal is DIMC and know new update or parsal has been not send the next Post office please send the product and update

[email protected]'s reply, Aug 17, 2019
My parsal is arrived at 07/08/2019 Delhi international mail center and hold the parsal is DIMC and know new update or parsal has been not send the next Post office please send the product and update

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    Ali Express - customer services allow the retailers to dictate whether they refund you