Ali Express — ekiy ips android head unit | |||||
Bought headunit for £75 Item is defective. Claims compatibility with specific car i own. Features promised not delivered. No canbus compatibility. No steering wheel control. The the sound stopped working. The wi-fi stopped worked. The touchscreen reversed it's axis, plus right side of screen and it displays on left. Asked seller for specific help. They offered to do video. I told my request for video and seller said return goods. Started dispute. They offered refund if i return item. Return postage is £48.08 to £56. Refund offered was £79. That would leave me £30 for a £79 product. I provided evidence of item installed but had defects and ali express said it did not meet their requirement even though it clearly has lost functions and not working as advertised. I first contacted the seller on 07/02/20 and it still isn't working and she has been little help if any. Was this information helpful? | |||||
Ali Express customer support has been notified about the posted complaint. | |||||
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