Ali Express — christmas led light

Address:210

Hello my name is pall ragnarsson. Sorry have to complain about one of your client. He send me a led christmas light which should be red but the colour he sent me was pink-purple and refuse to pay me back my money. I say this is a faulty product and not acceptable.
I send you open disput with this company and ask you to end this issue and pay my money back.
You can see picture in attached which i took my self of one christmas-light one from myself a red one and the other from your client pink-purple and a open disput down below.

The order no:
Id [protected]. 10m 100 led garden lamps outdoor lighting black copper wire…….. X 5 pcs. $ 40.43.

Bpost international rg[protected]be
Here is our open disput:
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About this order
Order number: [protected] (Current order)

Then i will continue our argument and forward it to aliexpress and led them decide
Our case.
It make no sence to sell me a false goods.
Best regards,
Pall ragnarsson
Me
18/01/10 07:21
Jasica du
18/01/08 19:23
We will not pay for the shipping cost for twice, we already pay for one time, this is not make the sence
What is your adress?
And you pay for the mail delivery.
Best regards,
Pall ragnarsson
Me
18/01/08 04:14
Jasica du
18/01/07 18:47
Ok, we will pay you back if we got the strings back.
I know that you did pay a string and post cost. But your product is not that you shown on your picture and once again the color is not red. So that is our mistake and a very bad business and actually dishonest business to advise pepople to buy a products by your advertise at aliexpress.
So pay me my money back, immediatly!
I can send your sting and pink-purple-led back to you, at your epense.
Best regards,
Páll ragnarsson
Me
18/01/07 07:40
Jasica du
18/01/06 01:40
How about the goods that we sent? We pay for the string light and we pay for the shipping cost.
Hi again and again jasica du

Are you going to pay me back may money "yes or no"
Best regards,
Pall ragnarsson
Me
18/01/05 11:25
You are still trying to tell me that your color is red, but it is not.
You can not decide what is red because there is a national standard for red color. I am a lightinng designer so you can not tell me what is red color, i konw what is red. Your have a picture of your product at aliexpress wich show me a red color christmas led.
I send you a picture wich i took of your pink-purpule led and another one wich is red chrismas led to show you the diffrent. And if you are selling for aliexpress then you have to have color wich is international. Now you have to tell me by yes or no about paying me back my money, so i can go any futher with this case.
Best regards,
Pall ragnarsson
Me
18/01/03 05:11
Jasica du
18/01/01 17:56
We did offer you red color, we always offer this as red color for the black wire

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About this order
Order number: [protected] (Current order)

Hi again.
If you are not going to pay me back my money, i will complain to aliexpress and send them the pink-purple christmas led-light.
Best regards,
Pall ragnarfsson
Me
[protected]:57
Jasica du
17/12/30 06:20

Sorry、 that’s the red color for us

Hi again. This not red it is pink-purple. If you do not have red then you have to pay me back my money.
I have 10 pcs. Of red chrismas-light in my garden and they are red. So i can not use the pink-purple light.
Best regards,
Pall ragnarsson
Me
17/12/30 05:57
Jasica du
17/12/29 18:31

It is red color, not purple, we do not have purple color

I am furious angry i ordered red 5 pcs. 10m 100 led garden lamps outdoor christmas decaoration and you send me purpule led.
Now you pay me back my money or send me now 5pcs. Red led.
Best regards,
Pall ragnarsson
Me
17/12/31 00:59
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I did not received the earing which I ordered on 2017.11.9.
But the tracking status showing the delevery is completed.But I did not received the item..please refund me.

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