Ali Express — last 6 months my product is not reaching me

Address:Bangalore, Karnataka, 560032

My name is suganthi v and email with you is [protected]@rediffmail.com. I'm a gold member. I have always purchased stuff from aliexpress app. But since last december i'm not receiving most of my orders... Why is this happening? There are so many apps like wish and others who seek exactly the same product with double the price... Is that why i'm not receiving the products so you can make the buyers go to expensive sites that you offer?
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Ali Express customer support has been notified about the posted complaint.
May 20, 2019
Updated by Suganthi Venkatasubramanian
Also the sellers refund but after waiting for so long you see that not only your products are not arrived but the same items and same images are sold with another app with double or triple the price
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