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Ali Express — money deducted but no products received

Hi,

I ordered some items from ali express site. It's been more than 80 days.

The order tracking status was showing completed. But no products received.
Hence i opened dispute to refund my money.

Now the ali express team disabled my account and i am unable to give feed back also.

It's very clever move that only good reviews are retained in the ali express site. And they are removing the user account if they provide true feed back.

I lost my money. Please someone help me on getting my money back.

money deducted but no products received
money deducted but no products received
money deducted but no products received
money deducted but no products received

Complaint Status


[Mar 18, 2018] Ali Express customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

I think fake side Ali express, bcz my money deducted but no products received

I think fake side Ali express, bcz my money deducted but no products received
I have ordered many things at your website but haven't received half of them. It has been 2 months after the delivering date. I would like you to return the amount or deliver the product.
I never had such an idea about AliExpress.
I was purches smart TV box from ali express from Beijiale store last 2 months but till date it is not received mi please take action against them

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    Customer satisfaction rating
    2%
    Complaints
    281
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    Resolved
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    Ali Express Phone
    +91 22 4233 5233
    Ali Express Address
    India