Ali Express — non receipt of my product

Address:

New Delhi, Delhi, 110025

I ordered a ear phone for $1.87 from Aliexpress on 26-October-2018 and was scheduled to be delivered in November 2018 but till date, i.e. 12-Dec-2018 the product is not been delivered. I am been following up since via their portal and been interacting with their consumer support but each time a new assurance is given to me and nothing happens. I even raised online dispute on Aliexpress but of no avail. Its a breach of trust with the consumer where the product is not been delivered as schedule even after taking the cost for the same and nor refunding my money.