Ali Express — order and its transaction details

Address:

# M5R/29, Acharya Vihar, Khordha, Odisha, 751013

I had placed an order for 2 no. Tool bag, each from 2 different suppliers and made a payment o[censored]sd 175.61 on dated 04th august, 2019. Strangely, did not receive any transaction details from aliexpress. Received 2 no. Tool bags from hangzhou supplier through fedex on 13th august, 2019 (Shipper ref - [protected] / 08th august 2019). Further, to my agony, fedex charged me an additional inr 769.00 towards custom clearing charges. There was no such mention during my transaction and payments. It was quite deceptive. Further, no clue of the remaining 2 no. Tool bag from the other supplier. Unable to share anything as nothing was provided to me by aliexpress after placing the order.

I have been charged with currency conversion fee - inr 435.46 + tax - inr 78.38 above the payment of inr 12441.82 (Usd 175.61). Fedex charged us additionally inr 769/-, mentioned above.

Need an update and details on same.