Ali Express — shipment stuck

Address:411001
Website:Ali Express

Ry[protected]cn is my shipment is stuck at your office since idk when
Really want this asap
What is taking so long for it to get released from there?
I mean why is the delay
Why are you people not able to manage this
And when we call we get no response really disappointed from this service
In this day and age of fast service why is our indian service making a delay like thsi
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