Alice Blue India — rs 11000 deducted from my account on technical ground.

Address:

Palakkad, Kerala, 678572

The above mention broker has deducted my amount from my account on technical ground.
I placed a intraday order in crude at about 2230 hrs in night with a margin of nearly 10000 and the order was suppose to be auto squre off by 2330 hrs but it didn't happen instead the trade was automatically for next day & the nxt day market fell. The next day a bill came with rs 389045 dr. When i approached customer care that the issue will be resolved soon. But the issue so far not resolved. My account is still zero