aliexpress — Online Shopping Goods

The product I ordered about 3 months ago (08.05.2022) from the Aliexpress mobile application and arrived at the customs on 25.05.2022. Since then, I can neither get my money back nor the product I ordered.
The seller and aliexpress customs want me to research, find the product, identify the problem with the customs and try to solve it, and if I can't solve it, they want me to prove it to them with official documents. LİKE A JOKE!
I have already paid my customs tax in advance at the time of order. The seller has already promised to deliver the product to my address. Now it's my job, not the seller's, to investigate and find the customs problem and reach the product!
If the problem is not resolved, the logical thing is to get my money back in a reasonable time.
Now, after 3 months, there is neither product nor money! On top of that, an unsolvable customs problem!
I definitely recommend not to shop on aliexpress!
A complete source of problems!
Do not trouble yourself without a care; Don't be out of your money!
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