aliexpress — product not received by consumer and aliexpres don't refund money to consumer

Website:Aliexpress

I ordered some cosmetics products 1500 rs. Before 3 months from aliexpress shopping app. But i haven't received my products. Then i requested for refund of money but they don't refund my money and said that my products are delivered. But i haven't received my products and i crossed 3 months now.
I message them a lot but they don't reply to me.
And suddenly they block my account because of that i can't even open the dispute for refund my money.
Was this information helpful?
No (0)
Yes (0)
Ali Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

This is my tracking number - RB[protected]SG. Career is Alex press Standard shipping. The shipment is delayed since 15th June 2018. Current tracking shows it is retained in Kolkata Foreign LCAO. Please look into the issue and do the needful. Thanks.

RY[protected]CN

sir what happened about my product ?
I haven't got till.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ali Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    330
    Pending
    0
    Resolved
    8
    Ali Express Phone
    +91 22 4233 5233
    Ali Express Address
    India
    View all Ali Express contact information