aliexpress — Refund

I bought item with order number " [protected]
" the item was not as described. after I filed a dispute, the seller refused to pay the return shipping coast after long debate. then I contact a AliExpress and the dispute time was finished. then AliExpress representative asked me to return the item and and they will extend the dispute and they will refund me for the item and the return shipping coast, after the seller receive the item. I send the shipping information to both AliExpress and the seller "
but the seller refused to receive the item. then AliExpress refused to give my money back ( $130 for the item and 250 SAR for the returning shipping coast )
Was this information helpful?
No (0)
Yes (0)
Ali Express customer support has been notified about the posted complaint.
Complaint comments 


did you ever receive your refund? i did not, never again buy from Aliexpress, the ExpressScam that is why people are getting away

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Ali Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Ali Express Phone
    +91 22 4233 5233
    Ali Express Address
    View all Ali Express contact information