[Resolved]  All India Institute Of Medical Science [AIIMS] — failure of payment even though transaction has been successful

Address:Manimaleth house, Karuvatta po, Alappuzha, Kerala, 690517

22 feb 2019

Today by 10 am i have paid the aiims reg fee of rs 1500 through fedbank debit card. I have recieved the message from bank saying transaction successful but my candidate dashboard is still stuck in step 5 - make payment.
I am unable to proceed to next step. By checking the list of seats available by 2 pm, neither my preffered city nor the nearby districts in my state have any more seats available (When i started the registration it was showing 657 seats available at alappuzha and 2103 at eranakulam).
Its 4 and still am stuck at page asking me to make payment. I have lost the chance to get centre at my city (Even in my state) eventhough i have paid the fee at the right time.
I tried again to pay but the page says a transaction has already been intiated cannot process your request.
What should be done so that i can complete my registration.
Reg id u[protected]
Lekshmi s
Kerala
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Feb 22, 2019
Complaint marked as Resolved 
I have just waited and checked frequently.Finally after 8hrs my tab5 turned green indicating that the payment has been accepted.Then i got to choose the city but there were no seats in my state kerala and i had to choose tamilnadu my neighbouring state for centre and would have to travel a great deal of distance for attending it. This is never a solution as i had been ripped off my chance to get my preffered city eventhough i paid it at right time.My friends who paid 2 or 3 hrs after me had got their choice. But am happy that am able to attend the exam atleast. Just keep checking with hope and patience.That's it.No other way to deal this problem.
All India Institute of Medical Science [AIIMS] customer support has been notified about the posted complaint.
Feb 22, 2019
Updated by Lekshmi Sreekumari
Gmail
[protected]@gmail.com
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