All India Institute Of Medical Science [AIIMS] — please provide admit card

This is to bring to your notice that i have applied for the aiims 2019 exam and my registration id is u[protected]], name sangeeta telang. I made the payment of rs.1500/- which was successful and my bank account was debited. Yet the aiims site is showing that the payment has not been made. When i am going to make the payment again, a message is coming as below:
"a payment has already been intiated for the same reference number. Your request cannot be processed."

I have tried several numbers that have been provided without any success. I have even sent a mail to 'aiims. [protected]@gmail.com' but have not received any reply as yet

Please provide me with admit card as my dream would be shattered if i m not able to give the exam. It is my humble request to you that please look into the matter sympathetically and provide me with admit card with centre pune because i have paid 1500 rs but did not filled choice of centre.