Allahabad Bank — Bank Locker Fraud

Currently I am holding a saving bank account and locker facility in Allahabad bank Kalyan west Branch 1215.
I had visited to bank on 06.09.2022 after 3 years last visit was in 2019 due to COVID and I am an NRI staying in Singapore I did not came to bank for 3 years.
When I to go access my locker I found empty inside. I tried to talk with assistant bank manager but very disappointed with the behaviour and attitude they way they answer and tried to blame me in other way. Then I called my husband and discussed about this issue about fraud and breach of trust by bank Allahabad. He advised me to go to nearest police station. Police called the branch manager in bank and discussed about the issue but today is 3rd day so far I did not get any call or any further progress on this case. So I need to escalate this issue on this forum. I had send official email to Allahabad customer care cell, branch manager, Zonal office and Vigilance department but no reply from anyone. Even we had discussed with our family lawyer and submitted an official complaint to the nearest police station FIR.
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Allahabad Bank customer support has been notified about the posted complaint.
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