Allahabad Bank — Canceled refund amount from Amazon

Good evening team,
I placed an order from Amazon for amount 1, 999 on 6th of Feb 2022 and due to some reasons I have to cancel that order. The Amazon team told me that the amount will be credited to my account by 11th of Feb 2022. I was checking everyday but no amount was credited, I tried all your customer care no but none was working. I again had a conversation with Amazon team on 11th of Feb that was the due date and they told me that they already have transferred the amount to the bank . They also provided me with the RRN I.e return refund number to track my status. But your customer care no is not working. Today is 14th of Feb 3 days prior to the due date but the amount is not credited yet. Can I please know how many days or years will the team take to credit me with the amount as 1, 999 amount is very huge for me . The due date was 11th Feb and today is 14th of Feb 2022. Team kindly credit my account with the refunded amount of 1, 999 .. it's a humble request from my side. Atleast track the details and let me know. I want this issue to be resolved by 15th of Feb 2022 or else it will not be good for you team .
1, 999 amount is very huge team. Kindly check this issue and solve it as soon as possible.

Thank you
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Allahabad Bank customer support has been notified about the posted complaint.
Feb 17, 2022
Updated by Pari123456789
Thanks Team, my issue is resolved and the amount has been credited to my account. All credit goes to you . Thank you once again.
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