Allahabad Bank — I haven't received the refund amount from Amazon

Address:

1-1-230/8/8, Chilkkadpally, Hsr Empire Appartments, Flat No-304

I have made a refund for the product Order #:[protected] on,
May 6th, 2021. But its been 25 days, still the money is not reflected in my bank account.

And this is the email that I received from Amazon on May 10th.