Allahabad Bank — My phone not change

Address:

c-527 om nagar gali no.12(b), , meethapur badarpur new delhi

Hi team,

I have a complaint for allahabad bank new delhi badarpur jaitpur branch 110044.
i many time visit bank for my phone change because the old number is my father number and in covide my father job lost and company take number and thats the reason i want change my number but every tme bank said server busy so can do this and since last 2 year same issue so please look into the matter.
if bank not provide good services so why open it