Allahabad Bank — Transaction Decline But Amount Got Deducted

Address:

Naihati

Dear Sir,
My name is Prashant Kumar Tiwari account holder in your bank for the last 10 years. I hold an account in the name Prashant Kumar Tiwari and account number [protected] I wish to complain about deduction of money from my account. Since I started banking with you, this has never happened again.
I did the Two transaction on12th Dec month via Internet banking of 12600/- (Twelve Thousand Six Hundred Only) unfortunately due to technical problem transaction decline & amount not be refunded in my account
So that i have kindly request to you please return the my balance
I have kindly request to you please take action as early as possible on my request hope you will credit my account soon. Thank you in advance.

Yours sincerely,
Prashant Kumar Tiwari
Bank A/C details
A/C no. [protected]
Name: Prashant Kumar Tiwari
IFSC : ALLA0211725