Allahabad Nagar Nigam — property tax paid online but not credited

Address:

915, Kalyani Devi, Dariyabad,, Allahabad, Uttar Pradesh, 211003

I paid property tax of rs 998/- online on[protected] via gateway
http://e-nagarsewaup.gov.in/onlinepay/aldhdfc/response.jsp
Against property :
1633/915, dariyabad, allahabad 211003. The amount was debited from my hdfc bank account but not credited to my property tax payment account at your end. I came to know when i saw my new bill online for two year. I approached to your gaughat office and your computer department but no response.
I approached to my hdfc bank who confirmed that payment was successful on 22-5-18 with ref. No. Ref no. Pt[protected].
I would request you to kindly trace the payment at your end and credit the amount in my tax payment account at your end.
Should you require any other detail kindly inform me on [protected]@hotmail.com.
Kindly do the needful at the earliest and confirm.