Alliance — Broadband service at night

Address:Kolkata, West Bengal, 700109
Website:alliancebroadband.com

Every night net connection is disconnected at around 0000Hrs and the service resumes next morning. At night i can't even complaint as a result this problem goes unnoticed. On pinging it shows request timed out and destination host unreachable. Next morning automatically they resume service. Strict actions is required. On complaining next day they dont take any action as by that time the service get resumed.
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Every night around 12:30 to 1:00 am internet shows limited connectivity although I'm the only one using the internet so no overload issue. It stays until morning. Please fix this asap

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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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