Alliance — Connection problem in every week at least 2 days

Address:Kolkata, West Bengal, 700035

User id : guin178_at
Name Pratyush Guin
Facing trouble to connect broadband service in every week 1 or 2 days.
I have using a plan of rs 570(approx).
Every month I will pay the above mentioned ammount at time.
6-8 days in every month I'm not able to access the internet but I will pay the charge for the whole month.
I have launch complaints several time over telephone to aliance office at BT office.
Please fixed this as soon as possible.
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Alliance — charging high rate getting low speed according to there plan.

i am getting low speed. i have 1mbps connection but they are providing only 800 kbps. i called the customer care several times but they are saying i am getting enough speed.my plan is QUICK.my id is [protected].

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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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