Alliance — Internet connection goes in and out

Address:

Meghamala Apartment

Its been 2 weeks my issue is not resolved! Every time i login at 6.30 in the morning the internet goes in and out for several times and this happens in the morning and afternoon every day at a specific time. I have been calling the support for very day twice whenever i face the issue but no action has been taken yet. I work with many softwares and its really irritating as whenever the connection goes off all the application just freeze!