Alliance — My calls get completely dropped off during the online examination and says no internet access.

Address:

60/3 Monihar apartment, 3rd floor, Mondal para lane

Horrible internet connection and such poor customer service. Really disappointed. I am facing trouble as I am having exams and my most of the work is done online and for that, I need a proper internet connection. Everyday my class gets dropped off during my examination.

I have already made a complaint but no one took any action upon it, no visit was scheduled. You people don't even care to listen to the complaints of customers, rather respond calls very casually.
And silly excuses of the executive saying "ekhon cholche to".
They don't even tend to realise that during your online exams how much harassment we have to face due to such connectivity issue.
Horrible horrible service, horrible connectivity, horrible customer support.