Alliance — Payment Successful but payment status not updated

Re: #AAAA-AABU-2524 | New reply on the ticket// Client ID [protected] // Mismatch of 360 days package (PRIME+ (8M+4M))

Somsuvra Biswas
10:01 PM (12 minutes ago)
to Helpdesk, service

Reminder!!

REPLY ONLY ON EMAIL!!
Dear Helpdesk Team,

Please note the trailing mail is not my calculation answer !! Hope the support team likes to ignore the calculation !!
Please clear us not to by saying "Your package starting date[protected] to[protected] =360 days."
Kindly show me the collection as soon as possible as shown below :

My Client ID [protected] ; make payment for 01 (one) year for[protected] of 360 days package (PRIME+ (8M+4M)) .
Please provide me the 360 days calculation, which simes to mismatch for me or my calculator stated below :

CALCULATION FOR 360 DAYS
=======================
24th to 30th JULY 2023 = 07 days
+
01st to 17th JULY 2024 = 17 days
+
Aug2023-June 2024
==============
11 months x 30 days = 330 days
===========
Total days o[censored]se = 354 days
As per Alliance should be use 360 days so,[protected] days = 6 days loss as per calculation

Kindly Clarify the calculation or the simple math stated above. Attached payment details for your reference..

Rgds,
Customer