Alliance — Want to surrender broadband prepaid connection of customer ID [protected], but no connection on [protected]

I want to surrender broadband prepaid connection of customer ID [protected] in the name of Dhananjay Tiwari, D-4, Airports Authority of India Residential Coplex, NSCBI Airport, Kolkata-700052, VIP Road near Kaikhali Bus Stop.
I contacted [protected] and explained the above., they provided a mobile number [protected] od Deepak Das to contact but the said number does not valid and not got connected.
Please do the needful for surrender the service.

regards,
Dhananjay Tiwari,
Mbl. [protected]
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Alliance Broadband customer support has been notified about the posted complaint.
Mar 31, 2021
Updated by DTI
Not yet resolved.
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