Alphaglee — haven't received refund

Address:Pauri Garhwal, Uttarakhand, 190018
Website:Alphabet.com

I ordered a product but my order was cancelled and i don't know why. I sent numberous mails but i ain't got any response. Infact they have provided a number but it doesn't work. I feel it's a fraud shopping website and i'll be taking a legal action towards them. It has already been around 15 days now. I don't get it why aren't they responding to any of my queries.
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    Srinagar
    Uttarakhand
    India
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