Amaron — Amaron bike battery within warranty not replaced

Sir, a bike battery with serial no.EAE0237T2064096 was purchased on20/12/2019 from M/S TOPAZ POWER SYSTEMS Rourkela ODISHA under your Bhubaneswar branch vide bill no 2640 which was found faulty and deposited to the seller on 30/08/21 and returned by the seller on 04/09/21 stating that the battery is ok and fine.
After that as my bike did not start again I consulted Hero Service Centre who opined that this is defective. when it is informed to the seller they did not agree.
However I consulted a battery charging shop who also told same as defective.
Then to examine this I consulted one of my bike mechanic friend who checked the relay and charger of the bike and found OK.
On my request he gave the same Amaron battery of his bike to test since 5 days back and my bike has no problem at all now.

That means my battery is not working and it is within warranty period. Today I talked to the seller who told to send the battery again for check up which will take further 4 days.
I am facing a lot of difficulty without the battery in bike and cant start by kick.
Me age of 66 years is really harassed like any thing by your post sale service .
Under this circumstances I urge upon you to look into the matter and solve by replacing the battery.
I request you to do the needful to receive my battery for re check up with a substitute one for these checking period so that I cant face bike start problem like before.

Hope you can feel my problem and solve at the earliest.
Yours faithfully.
Sarbeshwara Mishra,
Chhend, Rourkela Odisha
cell... [protected] & [protected]
e mail... sarbeswar.[protected]@gmail.com