Amazon — being charged for something I didn't order.

Amazon has billed me for a item, i didn't order, and they have no records, on this date of jan 22, 2019 of the charge of $13.88. They give me the records on what i have ordered, in jan. And all is correct but the jan 22, 2019 they have no records on this, but still have charged me for something.. I pay my bills, and am willing to listen to them about this but i can't even get to first base, with them to get help if they won't help me with this, then i have no other option, but to quit using amazon.. Dolores wallace
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Refund Date 24 /1/2019 Rs. 425.00 RRN[protected]
We have purchased an an Three Burner L.P. Cooktop vide Invoice No. DEL[protected] dt. 23-01-19 through Order booked by Amazon India vide Shipping No. AWB[protected]
Please note i have received a call from [protected] they said you are selected for Amozon India job asked me to send my CV to this email address [protected]@hiringamozon.in after sending cv they asked me to pay charges for interview this should be taken serious what is amozon india doing ?

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