Amazon.in — Item not Dispatched till date

Address:

Kolkata, West Bengal

Order Number:[protected] Item is : Orpat OEL-7007 Emergency Light (Red) I paid Through Credit card for the mentioned Item on 29th April 2014 but till date item is neither packaged or Dispatched. Whenever I contacted with customer support they told they will look into the matter and want some 2-3 days but till date no response with no explanation for delay. When I bought that item, that item still in the stock. But I need that item in urgent basis.