[Resolved]  Amazon India — About shipment delay & not proper providing the information

Address:800001
Website:www.amazon.in

My self kundan kumar & i booked one book "bank of baroda po recruitment online by using the id as my number [protected], which is suppose to delivered between 13-17 th of this month. But still not delivered and also courier details given against the shipment is not correct, so that i am not able to trace.

Sir/madam, this book is very very important for my student, because of po exam is going to held on 27 th this month. Same thing i requesting to your customer care by chatting since 6 days & requesting that, please try to deliver as earliest, but they are assuring me will be delivered before & on 17th of this month. When i requested for correct shipping details 6 days before, then, they assured me you will be get reply in 24-48 hrs. Also today i contacted to customer care & informed them 17th is over, but book is not delivered. Then, they assured me in 2-3 bossiness day, you will be get answer. After that also, as infirm me, it is seller item. So, seller will be reply. But i booked shipment by amazon, so you tell me, who will be responsible for this, seller or amazone?. Who will be pay for this loss. I think you know meaning of time during exam date and amazon is not able to provide me either actual details of shipment or delivery of shipment after requesting 6 days before. Please look into this.
Was this information helpful?
No (0)
Yes (0)
May 21, 2017
Complaint marked as Resolved 
Not resolve !!!
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19921
    Pending
    0
    Resolved
    1456
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information