[Resolved] Amazon India — Account locked
Bangalore North, Karnataka, India
My name is harwinder singh email id is [protected]@GMAIL.COM which is registered with Amazon. My Amazon account is locked from 20 days. Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong . I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request .
Complaint marked as Resolved Apr 3, 2019
They automatically unhold my account after one month without any response
[Jan 24, 2017] Amazon India customer support has been notified about the posted complaint.
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