Amazon India — acer laptop, delivery not attempt by amazon

Address:

Kamrup Metropolitan, Assam, 781019

I ordered a laptop from amazon, i made online payment for that and the payment date is 10 october, and it was 15 days gone but i didn't get my order yet, and that people are not giving me any good information about the order. And customer representative of amazon are not talking to me well. People who have ordered after me have found your order but haven't found me yet, i should have made online payment, so i need to get the first and the people who are ordering in cash on delivery are also getting the order before me