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Amazon India — after acceptance of payment via credit card demanding again the payment.

Sir
I placed the orders, on 22 jan. 2019, for
I.) 1 of: redmi note 5 pro (Gold, 4gb ram, 64gb storage)
Order number:[protected]
Order total: 10, 999.00
Ii.) 1 of: aplink usb cassette-to-mp3 converter capture, audio usb portable tape to pc mp3 switcher with earphone
Order number:[protected]
Order total: 2, 880.00

Both order total rs. 12491.09 including delivery charges rs. 160/- (I. E. Must have been free complained to your so-called customer care failed to tell the reason.) paid by hdfc bank master card same above said.


But above said order (I) i’ve received on 24 jan.2019.
Whereas above said (Ii) has attempted 3times but every time demanding the price rs. 2880/- that i’ve already paid.

When i’ve made complain to the customer care, they suggested that there is a technical issue due to which there is problem, however, i will receive my product by 27 jan.2019.

And today, 27 jan. 2019 when i opened amazon website to trace my order, it said:
Delivery attempted
Amazon is holding your package due to a payment issue
We recommend you wait and ready payment, as the carrier will likely attempt to deliver your package on the next working day.
Was expected thursday, 24 january

How can you hold my package duet to payment that i already have paid via hdfc master card for that you people already have sent invoice. I. E. Enclosed.

Regards
Muzahir arif
149/1
The guide institute
English language
Kilokari nr. Angoori mandir
New delhi-110014
Mob. [protected]/[protected]
after acceptance of payment via credit card demanding again the payment.
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Complaint Status


[Jan 27, 2019] Amazon India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I placed order in a offer period
Order date
22-Jan-2019
Order #
[protected]
Order Cancelled without any confirmation why such sale r u going to run when we can not provide booked product.
I was place pre paid order and Amazon worlds no 1 e com company Cancelled my order without my confirmation. Amazon froud to customer.
How should Amazon Cancelled any prepaid order of customers, I was wait for this product for 4 days status was shown shipped to my pin code 431003 and sudden ly order cancelled.
If Amazon taking order online. But if AmZone froud with me. It's my right when I pay for any product then Amazon have to deliver this product to me in an any condition because I am already pay for that product. Customer care executive says product is damage I demand for damage product I was agri to take damage product after that he says product is not available now at your pin code. Product is returning to seller although I was call after 15 min when product shows in a app returned.
Amazon is cheating to customers. I want my product back I was pay for that I don't want my refund I want product.
[protected]@gmail.com
[protected]
Pankaj P P

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