[Resolved]  Amazon India — after returning the product, the money has not yet arrived in my account.

I bought a product that i returned within their limited time but the money did not come from them and they showed me a refund reference number and said that now they can take money from the bank in their account, this amount of rs 1688 which has not been in my account for a long time, at this time i am in great need of these money and they have to call again and again, even then there is no hearing on their behalf, we do not have it in my hand, i bought the product from them, why should i give money to the bank and the bank does not listen to me? The bank says that we cannot message you with this number.
Refund reference number 251222