Amazon India — After Wrong delivery of items and items not picked up

Address:

Ambala, Haryana, 133001

I have ordered Maxthon Fashion Women's Wine Net Embroidery Anarkali Unstitched Free Size XXL Salwar Suit Dress Material (Women's Indian Clothing 2253)
vide order no[protected]. but sent salwar suit material. I asked for return as items does not match as per demand. return request was approved by amazon on 17 oct 16. and pick up shedule was arranged vide-
Your return pick-up is scheduled for: Tuesday, Oct 18, 2016, 14:00 - 17:00 The phone number we've given to the carrier for this pick-up is [protected]
Pickup Address :Rajdeo Singh.
SMQ-141/A Arjun Enclave
Air Force Station Ambala,
AMBALA, HARYANA - 133001, Phone: [protected] Pickup Time: Tuesday, Oct 18, 2016, 14:00 - 17:00 Pickup Tracking ID:[protected]
Item Descriptions Quantity
item ordered anarkali unstiched gown but sent salwar suit. 1. Due to courier's wrong information same was not picked up till date after several times reminder to amazon customer service centre on customer helpline number. kindly do needful for solving the problem.