Amazon India — amazon doing fraud with me i purchased a mobile phone but there is no mobile phone on the box take a action against amazon

Address:	Nagpur, Maharashtra, 440008
Website:	www.amazon.com

Hello sir
My self mohit chaware from nagpur maharastra 440008

I order a mobile phone from amazon one plus 6t of ₹37999 thru the bajaj emi card delivery comes on 4th january but when i opend it i dont get mobile phone at the box i complaint at amazon 1st day they told me that wait till 12th of january will help u now i get the msg that they did not help me told me that we cant help u with this order at any replacement or refund sir help me hear sir i am purchasing this mobile phone from bajaj emi card i dont got the mobile phone but my emi cards schedule has been started sir i request them lots of time but they are not helping me hear sir plz help mw with this issue plz..
And take a action against amazon for thiss sir i spend my ₹37999 thru the emi plz help me hear sir..
I hope ur helping me hear..