Amazon India — amazon fraud cashback offer

Address:

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad District Andhra Pradesh India - 500032, Hyderabad, Andhra Pradesh, 500032

Amazon india a big cheaters. Initially they were fine in dealing the consumers. Once, they smelled the dodging method of indian companies they also following the same.

This complaint is regarding my purchase in amazon pantry in oct-2019. My order no is[protected] 04/10/2019 worth of rs 53999. I suppose to get 10% of cashback on this amount. I have got instant cashback of 2000₹ but rest of 3300₹ till date it is not credited. I have called customer care many times. They also replied, but with same content "the issue is escalated to the concern team. We will get back to you soon".

A month ago on 13/01/2020 they suggest and mailed me that you are eligible for cash back offer. And yesterday they informed me that you are not eligible.

They fraud me and now harassing to not giving me my cashback. They have changed their policy terms and condition after purchase/shopping has been done.

I want my cashback or want to return product and request to give me my full amount i have shopped for.

Please do needful.

For your information, i am providing the content of the mails.