Amazon India — Amazon is doing fraud with me, cheating asking otps

I have placed amazon order no.[protected] for rs 12849.
due to some problem, amazon told me to cancel the order & place the new order for the same item, AMAZON Representative PROMISED ME TO PAY THE PRICE DIFFRENCE AS AMAZON PAY BALANCE AFTER RETURN PERIOD IS OVER.

i have placed new order
no.[protected] for rs 14999 for same item.
now the price difference is of 2150 rs.[protected] = 2150)

now the return period is over & AMAZON IS NOT GIVING THE AMAZON PAY BALANCE OF 2150 rs
i contacted amazon several times, finally the send me the email saying, that, THE REPRESENTATIVE MADE A FALSE PROMISE, they will only give rs 1250.
but now amazon is not giving even 1250 rs.

my question is, amazon made false promise, its not my fault.

PLS SEND MY COMPLAINT TO AMAZON CHAIRMAN, HE SHOULD KNOW THAT AMAZON IS CHEATING.

i want total amount of rs 2150 as promised

I AM ATTACHING SNAPSHOTS, ( where its mentioned that price difference will be adusted)
i am also sharing snapshot of email that i received from amazon, saying our agent made false promise & they can only give re 1250.( till now its not given)
but my total difference is 2150 rs
amazon is not given.
i have called amazon several times, but its useless, i have to explain the whole issue, again & again. they are not giving the amount.
AMAZON REPRESENTATIVE EVEN ASKED ME TO SHARE OTP, TO VERIFY MY DETAILS, BUT I REFUSED.

AMAZON IS CHEATING & LOOTING CUSTOMERS.