Amazon India — amazon is not willing to refund my money/ refund not reflected into my bank account.

Address:	Bangalore, Karnataka, 560055
Website:	www.amazon.in

Dear Sir/Madam,

Order ID: #[protected]
Product Name: 10.or D (Beyond Black, 2 GB)
Category: Mobile
Product Price: 4999 Rs.
Payment Method: SBI Debit Card
Refund Reference Number: 222914

I have returned this defective product on 20/03/2018 and Amazon's ware house received it on 22/03/2018.

Amazon has processed my refund of 4999 Rs. on 20/03/2018 but amount is not reflected into my bank account yet.

Amazon's customer representative told me to call SBI bank customer care with 'Reference Number 222914' but bank customer care rejected my request due to bank's security purpose. Amazon's Customer representative is just telling wait one more day to receive refund of 4999 Rs. But I think Amazon is just avoiding my refund request.

I request you to please look into this matter and take any further action to solve my refund issue.