[Resolved] Amazon India — amazon looted me. did not give me back my refund despite my repeated follow-ups. what a shame. | |
Amazon customer service cancelled my order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence" on 20 may (Order was placed on 15 may). Today is 4 june. Amazon customer service has been repeating the same old story that refund will be done within 4 working days. Last time amazon called me on 31 may, and told me that i will receive my refund within 4 working hours. Order was cancelled on 20 may. Today is 4 june and refund still not received. What a shame. Please let me know how many years will it take for the refund to be given back to me. For how long should i keep doing this follow-up??? Name: osho raman Email: [protected]@gmail.com Was this information helpful? | |
Jun 10, 2019 Complaint marked as Resolved One mature and responsible Amazon customer care representative (Jaya Lakshmi) at once initiated my refund and gave me confidence that i will receive my refund by 20 June. Finally i got back my refund on 10 June. We need more of such active members in the customer care department. Otherwise the other customer care representatives were just hopeless and couldn't solve my issue for almost a month.
My advice to everyone is this: The only solution to get back your money/refunds is to KEEP DOING FOLLOW-UPS AND KEEP RUNNING AFTER THE CONFUSED CUSTOMER CARE TILL YOUR LAST BREATH. If the problem is still not resolved, then file a police complaint. Amazon India customer support has been notified about the posted complaint. | |
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