[Resolved]  Amazon India — amazon pay account locked

Address:Navsari, Gujarat, 364290
Website:Amazon.in

Hello sir,

My name is malay bhalala and i have an account in amazon.

Since several months my amazon pay account
Was locked and they also do not give any proper reason for that.

My registered
Email id is — [protected]@gmail.com

I had raised several requests and they say everytime that it will be resolved in 24 hours..

But nothing happens after all..

Now i cannot add the balance and also cannot get the refund of my returned product in my amazon pay balance..

So i request amazon to take further steps and resolve my problem as early as possible..

When i go to amazon pay account and click on add money or anything it says with the error message that contact customer care...

And after all if i click on upload kyc documents then also same error message appears..

I will have to take further steps if amazon doesent take any further steps..

Regards,
Malay
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Aug 5, 2018
Complaint marked as Resolved 
Complaint resolved Thanks
Amazon India customer support has been notified about the posted complaint.
Aug 05, 2018
Updated by Malay Bhalala
As seen in this screenshot i had complained about this several days ago and they had said it will resolve in 24 hours..

Complaint comments 

Comments

Someone hacked or theft my account and now i m unable to log in again and amazon.in is not giving any result. I'm continously contacting amazon but they are not not doing any conclusion.

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